Effective Date: January 1, 2025
VALR Energy (“VALR”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.valrbrand.com, interact with our digital platforms, or purchase our products.
1. Information We Collect
A. Information You Provide to Us:
- Personal Identifiers: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit card or payment details (processed securely through third-party processors).
- Account Information: If you create an account, we store your login credentials.
- Communications: Your messages, reviews, customer service inquiries, and survey responses.
B. Information We Collect Automatically:
- Device & Usage Data: IP address, browser type, operating system, referring URLs, time and date of access, and interactions with our website.
- Cookies & Tracking Technologies: We use cookies, pixels, and analytics tools to understand website usage and improve your experience.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Provide customer support
- Send transactional and promotional communications
- Improve website functionality and user experience
- Conduct analytics and research
- Comply with legal obligations and prevent fraud
3. How We Share Your Information
We may share your information with:
- Service Providers: Shipping companies, payment processors, marketing tools, and website hosting partners.
- Marketing Partners: If you opt-in, we may share data with trusted partners for promotional purposes.
- Legal Requirements: If required by law or to protect our rights and users’ safety.
- We do not sell your personal information.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Delete your information
- Opt out of marketing communications
- Limit or restrict data processing in certain cases
- To exercise these rights, please contact us at: info@valrbrand.com
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes acceptance.
10. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
VALR Energy
12070 NW 40th Street, Suite 2, Coral Springs, FL
Email: info@valrbrand.com
Phone: +1 (614) 397-6581